Help Wanted: People Who Make Stuff

A recent Business Insider article claims 47% of all jobs will go away in the next few decades and be replaced by robots. They claim the safest of the remaining 53% will be careers requiring creative thinking. Looks like the people who come up with amazing and wonderful things will always be in demand.

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Over the past few years I’ve realized how much I love a job making stuff as opposed to talking about stuff. For more than a decade my day consisted of being trapped in meetings where we pretended to come up with great ideas only to ouija board our way toward a consensus that would support what the boss wanted. It was rare that any of these meetings resulted in making something new or breathtaking. The culture demanded rote products that made the corner office happy and allowed us to keep our jobs for another day.

Throughout the aughts I saw more and more people position themselves as marketers as opposed to creatives. The thinking seemed to be job protection by couching what you did under the umbrella of innovation and adding to the bottom line. Creatives were often viewed as a cost center where marketers positioned themselves as revenue generators.

New job titles emerged with each successive trend in marketing. Executive Digital Marketing Architects. Social Talent Optimizers. Brand Strategy Evangelists. Data Scientists. Growth Officers. Not to mention all the Rock Stars, Wizards, Ninjas and Gurus roaming the hallways. While I admired their efforts to protect and prolong their careers, I was often stumped as to what many of them did all day. So often the proffered new solutions were tried and true tactics wrapped up in pretty packaging and powerpointed as a brave new strategy. Soon buzzwords like robust, disruption, incentivize, actionable, transformative and countless others were raging alarms that the emperor had no clothes.

I cringe when I think of all the meetings I sat in with a poorly feigned rictus of benign interest while I was dying a little inside. I glad-handed and ass kissed and nodded in over-enthusiastic agreement like a chirping little productivity automaton. It was a massive soul suck and there was no escape. I wasn’t making anything but more work.

Fast foward to me sitting bewildered in an edit room for the first time in over a decade. I wondered why I wasn’t wearing a suit and acting excited in a conference room somewhere. At first I thought I was just doing this until I got a real job. This was merely a layover at a small airport on the way to somewhere much bigger and more important.

But then I got to make stuff.

There is such satisfaction in completing a project. I get to build things, working with music, video, graphics and words. I solve tricky little problems and get paid to do it. Instead of rushing from conference room to conference room, firing off a flurry of emails while rushing blindly down the hall, I stay in one room working with great people on movies and shows I love. Before I would stagger back to my office while others left the building for the evening and settle in to do my actual work. By then the thrill was gone and I would stumble through the important stuff, too tired to give a damn if it was was done or not. I had dozens of projects happening simultaneously and I could only afford to offer them minimal attention. Now I focus my efforts on one or two projects, making sure they are perfect. All my efforts happen during normal work hours so my time in the evening can be directed toward family, writing, exercise and reading.

I wonder if all those strategists can keep the marketing buzzword machine rolling while the robots come for our jobs. I wonder if I can keep a few steps ahead as well. The one thing I have going for me is I make stuff.

To put it in Gaping Void’s words, “Creativity…that economy will never die.”

Fingers crossed.

The Power of Great Management

There seem to be endless books and articles praising leadership as a virtue and vilifying management as a vice, that somehow mere management is beneath the lofty status of the great leader. Often portrayed as unforgiving, solitary geniuses who demand excellence and punish mediocrity, leaders can’t be bothered with the day-to-day minutiae of running an organization. They are busy singlehandedly building a brave new world while managers are cruel and stupid thugs hobbling us with layers of process and pointless bureaucracy. Leaders lead and managers block the way.

While those stereotypes make for captivating copy, great leadership requires great management. The only thing wrong with management is BAD management.

Company politics so often create an environment that encourages and rewards poor oversight. Suck up, punch down and never stick your neck out. This style of supervision breeds apathy, resentment and lowered productivity. It’s why people leave and organizations limp along. How can we change that?

Excellent managers provide leadership with a series of simple daily actions so teams can GET SHIT DONE.

  • Set goals
  • Make decisions
  • Give clear direction
  • Offer immediate feedback
  • Solve problems

And don’t overlook the awesome power of face time with your team. What we spend so much time trying to accomplish through endless meetings, email, phone calls, IM and conference calls can often be solved instantly and effectively with a few minutes of face-to-face. It takes time, but a lap around the office can be good for you, good for morale and great for the team.

in the end great management provides leadership, so lead from the front, not from behind. Clear the road ahead so your staff can be excellent every day. It’s harder and everything hits you first, but your results will always be better.  What do you think?

 

Believe in the product, then believe in the vision

Every day many of us find inspiration in the words and ideas of Seth Godin, Gaping Void, Guy Kawasaki and many others. Great minds make it sound so easy. With a little confidence, a strong vision and some connections you will be drowning in VC money and prepping for the big payday. Your product, company or service will change lives and your customers will follow you anywhere. If only it were that simple.

Vision is a powerful thing. It’s alluring, seductive and captivating. We attribute great vision to the leaders and builders who have created amazing things. Working with people who truly possess vision and can deliver on big dreams is a thrilling experience. But few really have the gift of vision and even fewer can execute on it.

Yes, we don’t all get to follow our bliss or do what we love. We can’t all change the world. Our bliss needs to be something people want and will pay for or our bliss won’t pay the bills. We need to be the best at doing what we love or someone else will get to do it. I don’t mean to discount the power of vision, but dreams without a great product won’t cut it in the real world.

I have worked for true visionaries who built amazing companies and incredible products. Through foresight, tenacity, force of will and luck, they were able to deliver on their promises. This success demanded a willingness to disrupt, transform, iterate and invest time, money and resources.

But I’ve also worked with a company whose leader had an incredible vision for where he wanted to take the organization. It was bold and daring. He wanted to create a best in category product that seemed revolutionary. I was hooked. Sign me up and let’s make it happen!

However, there was already a clear, well-resourced leader in the category. Plus, there was little willingness to devote the time, creativity and resources crucial to challenging the leader. You can insist to your staff at a conference table that your product is the best all you want, but until you are willing to execute on your dream you’ve got nothing but an empty vision and a crappy product.

In the end people don’t buy vision, they buy awesome products, they use remarkable services and they love extraordinary companies. Vision may add marketing power and strength to the brand, but it’s all about the end results. Deliver on your vision and your customers will reward you. If not, they will go somewhere else. What do you think?

Are you really being social in social media?

Some twitter users have thousands, tens or even hundreds of thousands of followers and they don’t follow anyone (or very few). I don’t mean celebrities, just experts, pundits, writers and the countless social media ninjas/gurus/rockstars/experts, etc. Or there are people who follow thousands or even hundreds of thousands of people and have an equal number of followers. Are they really being social or just amassing followers?

How engaged can you be when you don’t follow anyone? Or when you follow a massive twitter stream that is essentially a river at all time record flood levels? Either extreme suggests a true lack of interest in your followers. And this extends across plenty of other social platforms, Facebook, Pinterest, Instagram, Path, etc. Whether you’re a brand or an individual the key is being social and showing genuine interest. We all want followers, likes and engagement, but we also need to engage right back. If you’re not it’s no longer really social media. It’s just a bullhorn and eventually many will stop listening.

What you have to say is important to me and I want understand your ideas, see the pictures you post, click on the links you share. I want to be SOCIAL. I want to engage in great ideas, funny moments, amazing experiences and remarkable thoughts.

Not everyone will follow us and we can’t follow everyone. The key is to find a balance between following a manageable number of social feeds and the right amount of time and attention to make the experience truly social. Sharing, listening, hearing, commenting, curating and engaging. That’s what success in social means to me. What do you think? That’s even more important.

Content on Shuffle

I want to explore how we discover and experience content. The intersection of search, curation and sharing under the umbrella of discovery is fascinating and constantly changing. How does it impact how we interpret the world around us and how we learn? And how does the digital world affect how we socialize and share our experiences with others?

Growing up I listened to records, watched live television, listened to live radio, read a morning or afternoon paper, watched movies in a theater and read the magazines available at the local drug or bookstore. Content was relatively scarce and distribution highly controlled. I quickly gravitated to books and music because I could control and curate my own experience.

Sharing content was difficult, but we all shared the experience, gathered around the TV at the same time. We all watched the same movies and shows and heard much of the same music. Curation was often top down. Rigid TV schedules. Highly formatted radio stations. Mass media was exactly that. Content created and curated for mass audiences.

In the 80s and 90s things began to change with the broad proliferation of cable channels, the Sony Walkman and the adoption of VCRs and DVD players among other things. Choice multiplied and so did the number of devices in any household. The common familial, social experience of media was giving way to individual experience. Not only was there more content, we could share it more easily, copying and trading music, movies and TV shows.

Today content is ubiquitous. Distribution is ubiquitous and often confusing. Our individual media experiences are unique and generally self-curated. With millions of websites, thousands of digitized songs, hundreds of DVDs, our phones, ipods and ipads filled with apps, games, music, books, movies and TV shows, plus hours of programming recorded from hundreds of channels on DVRs, how do we provide context? How do we discover and curate great media experiences?

It’s now a world of content on shuffle. So many amazing media experiences are immediately available on a multitude of platforms. We have amazing tools to share and recommend to our friends, families and social media acquaintances. How has this all redefined sharing? How has it redefined us? I look forward to hearing your thoughts.